Size: Please compare the detail sizes with yours, please allow 1-3cm differs due to manual measurement
(All measurement in cm and please note 1cm=0.39inch)
As different computers display colors differently, the color of the actual item may vary
slightly from the above images.
Thanks for your understanding.
Wholesale and drop shipping are both welcomed?
For wholesale customer,wersquoll offer you wholesale price and free express shipping (E.g DHL,EMS,Fedex...) which the delivery time is around 3-7 days (Except in remote areas).
For drop shipping customer,wersquoll send goods to your customers directly and won't put any our information in package.
How can I track my parcel?
You can track your parcel on this website by your tracking number: www.17track.net/en (Copied to the browser to open)
What can I do when purchase protection time is running out?
If your purchase protection time is running out, please contact us ,we can help you to extend it . So your money wonrsquot into our account. And wersquoll try our best to follow your parcel until you receive it
- 14-day return policy for all products ordered SOUL'YS®.
- To start a return, you can contact us at email@example.com or Call 800-280-9754
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.